Contact me

If you have any questions or concerns about this shop, its products, your order, or my work, please email me at shop@shilin.net, and I'll get back to you as soon as I am able! 

For your convenience, here are some common questions answered: 

When will my order be shipped?

I ship out orders every week, on the date listed at the top of the shop. You should receive an e-mail about your order being received, and another one confirming your order has been shipped out, unless you have entered your e-mail address wrong by mistake. 
 

How long will it take to receive my order?

Orders takes about 1-3 weeks for orders to reach Canadian / USA destinations, and anywhere from 2 weeks to 2 months for international orders.

Which countries do you ship to?

Pretty much the entire world!
 

Do your shipments include tracking? 

Only shipments to the USA include tracking numbers, due to insanely high cost of tracked packages anywhere else.
 

Will you be able to sign the books I purchase?

Yes, I personally sign all book products that are purchased through me unless you tell me not to. You can also request 11"x17" posters signed in the message to seller text box at checkout as well!
 

Can I find your books in local bookstores?

Currently, English versions of my books are self published, so the only way to purchase them is through me in this store, and the book store The Dragon in Guelph, Ontario, Canada. 

The German and French editions of my books are licensed to individual publishing companies recently, and you may be able to find copies of them at your local bookstores in Europe! 
 

Where can I find more of your works?

If you scroll to the bottom of the page, you will find many links to my social media, portfolios, and webcomic sites!
 

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